You Can Tell This Commercial Was Done In Europe

I think parts of this commercial would've had a tough time getting by the American TV censors, but maybe that's what makes it funny.

As a marketer, though, it makes me think several things:

1) Amstel understands men and, in Europe (where they sell Amstel AND Amstel Light), they're using that in a clever way to sell beer.
2) There are so many groups that it's not ok to make fun of anymore. But men? Go right ahead. Nobody seems to mind when we're made to look like chuckle-heads... Maybe because deep down, we know we really are.

Enjoy this Amstel commercial, celebrating women who understand men, despite the fact that we don't deserve it.



Now, if they would just sell Amstel in this country...

Marketing Can Make Cheap Wine Taste Better

There’s a science to pricing your product. No question about that. But most people join the race to the bottom, lowering their prices and competing on cost, when many should be considering raising their prices.

Now a new scientific study, “Marketing Actions Can Modulate Neural Representations of Experienced Pleasantness,” published in the prestigious (but poorly acronym’d) Proceedings of the National Academy of Science, says something marketers have longed to hear:

“If we believe the wine cost more, we truly believe it tastes better.”
Here’s what the researchers did. They gave 20 volunteers 5 sips of wine each. They told the volunteers the “price” of the wine and then measured the response of the pleasure centers in the brain.

The brain responded more favorably to the “higher priced” wine, even though each sip of the wine was the exact same Cabernet Sauvignon.

There are many anecdotal stories of increased prices correlating with increased perception of the value of the product. But this is the first study I’ve ever seen that shows the brain actually responding more favorable to the perceived luxury. As you can imagine, it’s getting lots of coverage.

This study is the latest (and perhaps most compelling) reason I’ve seen to re-evaluate how you sell, and what perception you trigger in someone’s brain when you’re willing to discount your services.

What do you think?

Airline Safety Video Enhances Brand Experience

Like Southwest Airlines, Virgin Atlantic has worked hard to brand their unique flying experience. Not in terms of logos and stuff, but the actual experience.

Now, thanks to the Experience Curve blog, we have a look at their airplane safety video. It's not amazing (they have a job to do), but it's very cleverly and subtly different and Virgin branded.

Just goes to show, branding limitations are often not all that limiting...



Thanks to Ignite Lisa for pointing it out to me.

Brutal Honesty, the new marketing advantage?

Two companies have used marketing tactics recently that whipped my head around (figuratively, fortunately). Both were brutally honest. It was amazing, funny and rereshing.

Remember that 1990 movie with Dustin Hoffman and Darryl Hannah called Crazy People? He was an ad exec that went crazy and started writing lines like, "Metamucil. It helps you go to the toilet. If you don't use it, you get cancer and die." and "United, most of our passengers get there alive." These two companies suggest he might have been on to something.

The first, Woot.com, offers only one product every day at a deep discount. When it's sold out, you're out of luck. When it's the next day, you're out of luck. What I really like is their FAQ section. Here are some excerpts:

I want to talk to a live person there, can I call you?

No. We are busy sourcing new products and shipping orders. You can post a comment to our community board, but we don't guarantee we'll respond. You should Google for the manufacturer contact to get product answers – we suggest a dating service, magic 8 ball, or ouija board for general life solutions.

Will I receive customer support like I'm used to?

No. Well, not really. If you buy something you don't end up liking or you have what marketing people call "buyer's remorse," sell it on eBay. It's likely you'll make money doing this and save everyone a hassle. If the item doesn't work, find out what you're doing wrong. Yes, we know you think the item is bad, but it's probably your fault. Google your problem, or come back to that product discussion in our community and ask other people if they know.

Maybe I'll just wait until this item becomes more widely available, so I know what other users think of it.

If that's how you want to live your life, sure. Fine. There are those who would say that your type will inherit the earth. Until then, though, the rest of us will have all the coolest gizmos.

Boom. Loved the company instantly. I now check it daily and yes, I wooted and bought something... Cool.

The other is Buckley's Cough Medicine. Their ads compare the taste of their product to the liquid that collects at the bottom of a garbage can. Apparently, they've been doing this shtick in Canada for years, but now they're rolling out down here. Reminds me of Listerine's brilliant campaign to battle Scope by acknowledging that it tasted bad, but it worked.

I haven't tried Buckley's yet, but I think ALL cough medicine is horrible, so might as well suffer a bit extra to get something that works...

What do you think, is brutal honesty a trend? Probably not, but it's giving these two companies an edge.



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Can't Fight Tivo? Use it...

Let's say that you're a local car dealer in Utah and you fear that everyone is using Tivo to skip over your TV ads. You can fight it, whine about, move your TV budget elsewhere, or get clever.

Tony Divino Toyota decided to place two 15-second "bookends", spots that run at the beginning and end of a commercial break. Check them out. (There are two sets below, each of which would ordinarily be split by other commercials. )





Pretty clever. Can't do it forever, but it will likely get good buzz for them for a couple of months.

The Power of a Brand, Demonstrated

People get confused as to what a "brand" is. It's not a logo, not a color scheme, not your CEO, not any ad campaign you've done or will do. A brand is totality of all the thoughts and feelings people associate with your product, your company, or even you.

A brand can be articulated any number of ways. This video is a funny example showing just how different Microsoft's brand is from Apple's brand. It's demonstrated based on design changes that are oh so accurate, but I think it also shows the dramatic difference in how MS and Apple approach the world.

What would happen if Microsoft redesigned the iPod packaging? Here's the answer. Enjoy.

New Ideas for Commercial Theme Songs

This is a great video. Self explanatory. Very funny. The comedian is Eric O'Shea. He's talking about new ideas for putting theme songs into television commercials.



Have a great weekend.

TV "Events" Are Compelling Media Buying Opportunities

Cross-published on Brogan Blog

I think I watched about 1 hour of TV over the last 3 months. There was nothing on. I've got stuff to do. I didn't really miss it.

But then Monday: Wham! TV was back, and it wasn't playing around. How I Met Your Mother, Heroes, the new weird show Chuck. Tuesday with Two and Half Men. All of sudden TV was back. And I watched some Monday and <<gasp>> even a bit more on Tuesday. (Completely coincidentally, someone in my office just said to someone else: "Isn't tomorrow the Office premiere? Boom. Done. I'm there.")

There's been lots written about fragmentation of TV channels, the proliferation of DVRs like Tivo, the rise of alternative entertainment choices (online, gaming, etc.) and much of it is true. But let's remember that TV can still be an event that brings people together.

These events are advertising opportunities, and they are getting more valuable. Think season premieres, season finales, award shows, big sporting events... We've bought the Oscars for clients and been very happy with it. TV has problems, but to reach the world quickly, there are still opportunities.

What do you think? Leave a quick comment.

Marketing is about much more than ads

I've been on the road a lot these last few days--including today. The other day, I dropped off my rental car at Enterprise in Romulus, near the Detroit Airport. Not only was I greeted nicely, but it was about 2:00 p.m., I had a flight to catch and I'd not eaten.

The woman told me to board the second shuttle, which was on it's way, but then pointed me to a grill where they were grilling hot dogs. They offered all the customers hot dogs, with all the fixings and bottles of water to take with them to the airport.

This is not only marketing, this is really good marketing. Despite the fact that I just got the American Express Platinum and that gives me free club access to some other rental companies, I keep going back to this Enterprise, because they always greet you quickly, offer you a bottle of water and get you on your way.

Congratulations to the Enterprise team for making sure that marketing goes right through to the customer experience.

Only 12 Kinds of Advertisements: True or False?

Slate is reporting today on the findings of Donald Gunn, former creative director at Leo Burnett who is claiming that there are 12 kinds of advertisements. If you watch carefully, he argues, all ads will fall into one (or potentially a couple) of these 12 categories:

1. The "Demo" Ad: These ads show you the product in action, like an informercial, or the new iPhone ads, that show you the features of the product during the spot.

   
   

2. The "Show the Need" Ad: During this type of ad, you show how something is wrong with someone's life, and then show (or say) how your product fixes it.
   
3. The "Symbol, Analogy or Exaggerated Graphic Problem" Ad: Similar to the show the need ads, these typically overdue it in demonstrating a problem, often with comedy. Or they may use a symbol or an analogy. Slate notes the erectile pill where the guy just can't seem to throw the football through a tire swing, until suddenly, bam...
   
4. The "Comparison" Ad: In these ads, you specifically call out the problems with your competitors, either specifically or as a group. Car dealer radio ads often do this, as in "Other car dealers try to fast talk you, but at Chris Leith we talk straight."
   
5. The "Exemplary Story" Ad: In this group of ads, you create a story in which the product can really shine, showing people how they really will benefit if they had such a product at such a time. (Full disclosure: This spot is a Brogan ad--and one of my faves.)
   
6. The "Benefit Causes..." Ad: This is sort of like the exemplary story ad, but in this case rather than telling the story and showing the benefit at the end, you show the benefit first, ostensibly piquing the interest of the viewer/listener, who is trying to figure out what wonder product caused this great benefit.
   
7. The "Presenter" Ad: In this case, a presenter or talking head or person dressed as a researcher or some such will explain to you the benefits of the product.
   
8. The "Ongoing Characters" Ad: This one is easy, think Geico Caveman, Budweiser lizards, or Jared, etc. Create a character and stick with it for a while as the character tells us about the product, usually using humor.
   
9. The "Symbol/Exaggerated Graphic Benefit" Ad: Just like number two, in which the advertisers exaggerate the problem they can fix, these ads exaggerate (or symbolize) the benefit that the product offers.
   
10. The "Associated User Imagery" Ad: In these ads, you convince people they want to be like Mike, but usually in more subtle ways. By showing the types of people that use the product (and, of course, their highly toned abs), people who want to be like them will buy the product. (Laugh, if you will, but it works.)
    
11. The "Unique Personality Property" Ad: These ads point out something that is a characteristic of the product and highlight it. This could be a bad name, like Smuckers, or a German engineering, like BMW.
    
12. The "Parody" Ad: Very popular today, these ads take pop culture, twist them and put them into ads. These ads can be very funny, or not so much.
    

So the big question: Is this true and accurate? Gunn believes knowing the 12 types can be helpful to the harried creative struggling for an idea to pitch. Perhaps. The first comment on Slate was from someone adding two more, including "oddvertising" and "self-aware" advertising (like Joe Isuzu). Putting aside the fact that Joe Isuzu ads didn't really sell cars very well, I believe they were comparison ads wrapped in humor.

At the same time, arguing that there are only so many 'big ideas' is not limited to advertising. In novel writing (an area with much more license than you can find in a 30-second spot), some claim there are only 36 unique plot lines. In fact, I own writing software based generally on these limitations of ideas.

My thoughts: These are pretty big categories. I suspect that just about every ad I've ever seen could fall into one of them. At the same time, I don't believe that limits the profession. There can still be highly effective types within each category, just like there are bombs within each category. So to me, it boils down to a fun way to watch the TV and critique the ads--but weren't we all doing that already?

~Jim Tobin
Life Is Marketing

Wired Let's 5,000 Subscribers Appear on Custom Covers

Did you ever go to the amusement park when you were a kid and pose for those phony magazine covers, like National Lampoon or Sports Illustrated. Great fun at the time.

Now Wired magazine has taken it a step forward. They invited the first 5,000 subscribers to sign up at their website to get their copy of the magazine delivered to them with their picture on it. Very cool mashup of personalized marketing, digital work flow and the use of a digital production press. An example is to the right.

So, of course, I'm flipping through Wired tonight and see it, and I'm bummed that I missed out on the invite. But to bring the point home, and leverage their brand positioning from this offline effort in the online world so it can live longer, they have a website where you can play too.

Not as cool, but fun nevertheless. Create and share your own wired cover. Here's mine. And if you're wondering if I know I'm a dork...yeah, I know. But hey, I feel a bit like I'm back at the amusement park...Go ahead, play with it. You know you want to... You don't have to share it, but you know you sort of want to try it... Or maybe that's just me...

Mini-Creative is Maxi-Idea

I can almost see the creative brief that was written for this one. "We want to demonstrate the fact that the Mini, despite it's small size, is actually rather roomy on the inside."

What I can't imagine is personally making the leap to come up with this rather brilliant creative from a subway stop in Zurich, Switzerland.There's a growing trend toward "invasive advertising." The thinking, I guess, is that agencies should spend more time finding ads that can't be Tivo'd. That leads to a lot of junk. But everyone once in a while, it leads to a lot of creativity, like this. Nicely done. Credit to Hemmy.net for the find.

New Tool is Old School

So, you want to use that DVR to fast forward past the commercials, eh? How high tech of you, Mr. Tivo.

Proving that what's old is new again, advertisers are weaving their products more tightly into the show's plot. Clunky product placement, like when Jeff shills for the latest Ford F-150 he's giving away on Survivor, may evolve into more seamless integration.

A new series called Mad Men will appear on AMC this year. It's about Madison Avenue in the 1960s glory days. Those were the days when products were blatantly part of the show. Anyone remember when Fred and Barney were sponsored by Winston, and actually took a break on the show to enjoy a smoke? True.

Mad Men will be sponsored in part by Jack Daniels, with integration on and off the show. Here's the funny part. The Brand Director at Jack Daniels is taking credit for finding "the next new thing." Uh, yeah, not so new champ...

How Does McDonald's Spell Success?...S-H-R-E-K!

Guest author Scott Werner back again --

Forget Grimace, the Hamburglar, Mayor McCheese and Ronald McDonald, the real dollars are in cross-promotional partnerships. Just ask the execs and bean counters at McDonald's who today reported that their May promotion with the movie "Shrek the Third" helped increase U.S. same stores sales by 7.9%.

But the interesting part of McDonald's Shrek promotion isn't really the promotion itself (fast food and entertainment cross-promotion isn't new), but how McDonald's chose to execute the program. With childhood obesity, and criticism of fast food restaurants on the topic, gaining momentum over recent years, McDonald's (with maybe a little prodding from DreamWorks Animation, the studio behind Shrek) made a decision to feature healthier food items like its salads, milk, apple slices with the Happy Meal promotion. Note that Happy Meals are marketed to children between the ages of 3 and 9, and a meal with a cheeseburger, small fries and Sprite totals 670 calories, with 26 grams of fat and 4.5 grams of trans fat — the fat type that experts say is particularly dangerous.

These latest sales figures are great news on a marketing tactic that had the potential to really hurt McDonald's sales big time! Especially after last year's news that Disney Pictures decided not to renew its cross-promotion program with the famed arches, partially over the concern the company had over childhood obesity topic and the assault being forged on fast food restaurants.

Now, McDonald's didn't release sales figures of their healthier food items versus their more famous, and less healthy, alternatives. But it appears that as long as they continue to find cross-promotions that interest the consumer, McDonald's execs won't have to worry too much about losing any sleep over declining sales.

So however you feel about fast food and childhood obesity, you've got to give some kudos to the McDonald's marketing team for the smart strategy behind their marketing for the this promotion. What will they think of next?

P.S. My child, like many other American children, is fascinated by the Shrek movies and thus encouraged me to make numerous trips to McDonald's for Happy Meals. I will admit that we probably didn't order many healthy items, but I did have one happy child who collected all but one of the ten Shrek toys. (If anyone happens to have an extra boy Ogre baby, the #8 toy, I'd be happy to send you a buck or two for it!)